Privacy Policy

1.1 Information You Provide

• Account Information: Name, email address, company name, job title, and password when you create an account.
• Billing Information: Payment card details, billing address, and transaction history (processed securely through Stripe).
• Communications: Information you provide when contacting our support team or submitting custom data requests.
• ICP Builder Data: Criteria and preferences you input when building Ideal Customer Profiles.

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, search queries, export history, and interaction patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

1.3 B2B Contact Data

Our platform provides access to business contact information sourced from publicly available sources, data partners, and proprietary data collection methods. This data includes professional information such as names, job titles, business email addresses, company information, and professional social media profiles.

• Service Delivery: To provide, maintain, and improve our B2B contact intelligence platform.
• Account Management: To manage your account, process payments, and track credit usage.
• Personalization: To customize your experience and provide relevant search results.
• Communications: To send service updates, security alerts, and marketing communications (with your consent).
• Analytics: To understand usage patterns and improve our services.
• Legal Compliance: To comply with applicable laws and protect our legal rights.

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our platform (e.g., Stripe for payments, cloud hosting providers).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

We do not sell your personal account information to third parties.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services through aggregated analytics

You may request deletion of your account and associated data at any time by contacting us.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a portable copy of your data.
• Opt-Out: Opt out of marketing communications at any time.
• Restrict Processing: Request limitation of how we use your data.

To exercise these rights, please contact us at privacy@supersoniq.co.

We use cookies and similar technologies for:

• Essential Cookies: Required for basic platform functionality and security.
• Analytics Cookies: To understand how users interact with our platform.
• Preference Cookies: To remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where required by applicable law.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

If you are a California resident, you have additional rights under the CCPA:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

To make a verifiable consumer request, contact us at privacy@supersoniq.co.

If you are in the European Economic Area (EEA), UK, or Switzerland:

• We process your data based on legitimate interests, contract performance, legal obligations, or your consent.
• You have the right to lodge a complaint with your local data protection authority.
• You may request information about automated decision-making processes.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: